Refund policy

Nestbedz Return Policy

At Nestbedz, we want you to be completely satisfied with your purchase. If for any reason you need to return your bed, please review our return policy below.

Return Period

You have 14 days from the date of delivery to return your bed for a refund. Returns requested after this period cannot be accepted.

Return Conditions

To be eligible for a return, your bed must meet the following conditions:

Unused: The bed must not have been used or slept on
Original condition: The bed must be in its original, as-new condition
Original packaging: All original packaging materials must be intact and undamaged
Complete: All components, accessories, and documentation must be included

How to Initiate a Return

To start the return process:

Contact our customer service team within 14 days of delivery
Email us at [your email address] or call [your phone number]
Provide your order number and reason for return
Await return authorization and instructions

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect
We recommend using a tracked shipping service to ensure your return reaches us safely
Nestbedz is not responsible for items lost or damaged during return transit

Refunds

Once we receive and inspect your returned bed:

If approved, your refund will be processed within 5-10 business days
Refunds will be issued to the original payment method
Original shipping charges are non-refundable (except for faulty or incorrect items)

Non-Returnable Items

Returns will not be accepted for: